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These terms set out the rules that apply when you access 88taka, use your account wallet, or place activity through the platform. Your use of 88taka is subject to these conditions alongside your local law and eligible region requirements — please read them before you proceed.
By registering and using your 88taka account, you agree to the conditions set out on this page. These terms apply to all interactions on the platform — including logging in, funding your wallet through Nagad or Upay, browsing game rooms, and raising support requests. We may update these terms when changes to our services or applicable rules require it. When that happens, we publish the revised version here and the updated date reflects the change. Your continued use of the account after any such update is taken as acceptance of the revised terms. Access to 88taka depends on your local law and the eligible regions we serve. If your jurisdiction restricts online account activity of this kind, these terms do not create an entitlement to access. We do not make representations about legality in any specific location — that assessment is yours to make under the laws that apply to you. For transaction-related queries, the conditions governing your Nagad or Upay wallet interactions are those displayed in your account at the time of the transaction. If a conflict arises between a transaction screen and these general terms, the transaction-screen conditions take precedence for that specific action.
Not every aspect of your 88taka experience is governed by a single document. This section clarifies which areas these terms cover directly and where separate conditions or third-party rules apply instead. Understanding scope helps you know where to look when a question arises about your account or an activity you have carried out.
Login, password management, session handling and account-level actions — including device changes and browser continuity — are fully covered by these terms. The conditions here apply each time you authenticate and begin a session.
Deposits and withdrawals processed through your linked Nagad or Upay wallet are subject to these terms for the platform side of the transaction. The wallet provider's own terms govern their side; we do not control those conditions.
Game rooms, lobby displays, promotional notices and account statements published on 88taka are covered here. We are responsible for the accuracy of content we generate; game mechanics and RTP data belong to the studio or provider.
Studios such as Pragmatic Play, JDB, Spadegaming, Bigtime Gaming and PlayStar supply game content under their own licensing arrangements. These terms do not extend to the internal rules of any third-party service linked from the platform.
These terms are not a one-way document. You hold specific, practical rights regarding your account data, transaction records and how your details are held on the platform. If something in your account record is inaccurate — a name, a registered mobile number, or a wallet reference — you can request a correction by contacting support with the relevant detail. We will review it against the verification data held on file and update it where the request is valid. You can also request a summary of the transaction history visible in your account at any time; the record already displayed in your signed-in area is the authoritative view, and support can assist if the display does not match what you expect. If you disagree with how a term has been applied to your account, you have the right to raise a query through our published support route before any account action is finalised. We aim to respond to rights-based queries in the order they are received, though we do not commit to a specific resolution window.
Your signed-in account area shows your full transaction history and wallet activity. Open the history tab to see the record as we hold it — no separate request is needed to view it.
Contact support to update a registered name, mobile number or linked wallet reference. We verify the request against your account before making any change to your profile.
If a term has been applied in a way you consider incorrect, write to us through the support route before the relevant account action is closed. We review each query on its specific facts.
You may close your account by contacting support directly. Any wallet balance eligible for withdrawal under current conditions will be processed according to the terms active at the time of the request.
If you have a question about any part of these terms — how a condition applies to your account, a transaction under Nagad or Upay, or a rights request — the routes below are the ones to use. We do not publish response-time commitments, but every query received through a listed channel is logged and reviewed.
Open the chat widget in your signed-in account area to raise a terms or account query directly. Available from the account dashboard on both mobile browser and desktop.
Send a written terms query or rights request to our support email address shown in the Help section of your account. Email is the preferred route for correction requests requiring document review.
The Help section inside your account lists published policy documents, wallet conditions and the steps for raising a formal request. Start there before contacting support to check if your question is already answered.
These terms reflect how we manage your account data, track your consent and keep your session secure. The points below are not exhaustive but cover the areas we hear about most from account holders in Bangladesh.
Account records, transaction logs and wallet activity are retained as required under the conditions applicable at the time of registration. You can see the active record in your account area; deletion requests are handled through the support email route and reviewed individually.
We use session cookies to maintain your login state across page loads on both mobile browser and desktop. Clearing your browser cache will end an active session. Cookie preferences beyond session cookies are managed through the notice shown on first access.
Your account password and linked Nagad or Upay wallet credentials are your responsibility to keep secure. We will never ask for your wallet PIN through chat or email. If you suspect unauthorised access, contact support immediately through the live chat channel.
When we revise these terms, the updated version is published at this page path with a new effective date. We do not send individual notifications for every change; checking this page periodically is the best way to stay current with the conditions that apply to your account.
The questions below are the ones we see most often from account holders checking how these terms apply to specific situations. If your question is not here, the support routes listed above are the right place to take it.
Access and eligibility depend on your local law and the eligible regions we serve. These terms apply to any account session you initiate, but they do not override local legal restrictions. Check whether online account activity of this kind is permitted in your jurisdiction before proceeding.
We publish the revised version at this page path and update the effective date. Your continued use of the account after an update is treated as acceptance of the new conditions. If you disagree with a change, raise a query through support before continuing to use the account.
The platform side of any Nagad or Upay transaction is governed by these terms. The wallet provider's own conditions govern their side of the transfer. Where the two sets of conditions conflict for a specific transaction, the conditions displayed on the transaction screen at the time take precedence.
Contact support via the email route listed in your Help section and include the detail you want corrected. We verify the request against your registered information before making any change. The signed-in account area shows the current record while the review is in progress.
Your full transaction and wallet history is already visible in the signed-in account area — no separate request is needed to view it. If the display does not match what you expect, contact live chat and we will check the record held on file against what is shown.
Raise a query through live chat or support email before any related account action is finalised. Include the specific term in question and the account activity you are querying. We review each case on its own facts and will respond through the channel you used to contact us.